Support Solutions Blog

Every once in a while, someone asks a question that deserves a little extra attention. When that happens, we like to take the opportunity to take a deeper dive and share the detailed answer with everyone. Welcome to the support solutions blog, where you'll find articles that go into detail about how a Rumpus server works, describe cool new Rumpus features, and discuss general issues related to running an Internet file server.

Let's Encrypt Certs For Windows: Download the Rumpus 9.0 package with built-in Let's Encrypt certificate management.
Using Office365 SMTP: Step by step details for sending mail from Rumpus using Office365.
Addressing Potential Vulnerabilities: When security scanners detect potential vulnerabilities in your Rumpus server, here are the first steps to take.
Using Gmail SMTP: Sending mail from Rumpus using the most popular mail service on the planet...
Updating An Old Mac's Root Certificate: Older Macs need to learn to trust modern Let's Encrypt certificates. Here's how to set it up.
Let's Encrypt Details: Rumpus can automatically generate Let's Encrypt certificates, but the process behind the scenes isn't so simple.
Public Content: Rumpus can make simple logos and images, PDFs, and other public content easily accessible.
Security Scan Warnings: If your server is audited by an automated security scanner, you may have some warnings to address...
Google Chrome Password Warning: When one of your Google Crome users is reporting a warning about a potential security breach, here's how to address it.
The Importance Of Upgrades: Question: My existing Rumpus server has been stable for years. Do I really need to upgrade?
Old Rumpus, New OS: A new Operating System update is available. Is my older Rumpus version compatible?
Rumpus As A General Purpose Web Server: If you need to publish a simple Web site, your existing Rumpus server can do the job.
Controlling Search Engines: A Rumpus 'FTP' server is also a Web server, so search engines may access your server. Here's how you can control them.
Secure Mail Failure: In Rumpus 8.1.7 and later, why is Rumpus unable to send mail securely via my SMTP server?
SSL/TLS Security Level: For those who crave details, here's how the 'SSL/TLS Security Level' feature works.
Re-Installing Rumpus on Windows: Need to re-install Rumpus on your Windows server? Here's how...
Displaying Video: Rumpus may send videos to clients, but it's the client that displays them. So optimizing playback is a little complicated...
Storing Passwords Using Strong Encryption: Storing passwords with strong encryption is a powerful, and very clever, tool for security conscious administrators.
Re-Installing Rumpus on OS X: Need to re-install Rumpus on your Mac server? Here's how...
Reporting Rumpus For Windows Crash Problems: All non-trivial software has bugs, and Rumpus is no exception. Here's what you can do to get a quick resolution when crashes occur...
Managing Multiple Certificates In Rumpus: When you are waiting for a certificate, and need to use a self-signed or older cert in the mean time...
Rumpus Thumbnail Folders: What is the 'Rumpus_Thumbs' folder, and how can I make it go away?
User-Specific Mail Delivery: When Rumpus needs to send mail on behalf of your users, a little tweak can make your SMTP server much happier...
Multi-File Download Limits: WFM users can download many files at once, which is a great feature. But practical limits need to be enforced...
File Expiration: Rumpus can automatically delete uploaded files after a set period of time. Here's how to set it up.
Sharing User Accounts: Finding a balance between convenience and security should never include people sharing user accounts...
The "Shellshock" Vulnerability: Is Rumpus effected by the 'Shellshock' bug?
Connection Errors: Taking a look at connection errors in your log files...
Event Notices Primer: Here's an overview of having Rumpus send an e-mail message when users upload or download files.
OS X and SSL Vulnerabilities: I saw a security bulletin about OpenSSL. Is Rumpus vulnerable?
Moving To Windows: Here's how to move an existing Rumpus server running on OS X to Windows...
Simultaneous Connections: Making sure you can provide reliable service for all users means optimizing the number of connections you allow...
Display-Only Video Files: Using content wrappers and kiosk mode to allow users to view, but not save, videos on your Rumpus server...
Event Notices Via Notification Center: A short AppleScript can be used to set up an Event Notice that will send messages to your iPhone or Mac...
File Posted Notices: There is a little-known feature of Rumpus that can make it a lot easier to notify people when new files are posted to the server...
For The Curious: Rumpus Version Numbers: The next significant release of Rumpus will be called "Version 8" for a reason...
Addressing Event Notices: Making sure Rumpus event notices get sent to the right people.
Secure Connections Only: Allowing users to connect to your Rumpus server using only secure services.
The Rumpus Drop Box: The new drop box feature lacks documentation. Here's what it does and how it works...
Moving Your Server To A New Mac: How to move a Rumpus server to a new Mac is a really common question, so here's my best answer.
File Pickup Links: How to include a file download link in Rumpus Event Notice e-mail messages.
SSL Certificates: How to make sure the process of obtaining a signed SSL certificate goes smoothly.
Forgotten Passwords: Inevitably, end-users will forget passwords. Here are a few tips for what you can do when it happens.
Broken Transfers: Occasional file transfer failures are a fact of life, but if your server seems unreliable, here are some possible causes.
Blocked Clients & Server Security: Protecting your server from spambots, dealing with problem proxies and routers, and the #1 security mistake made by admins.
The "Extra" Function: Improve your workflow with this often-overlooked feature of Rumpus.
User Access: Controlling who has access to what content starts with setting up a logical folder hierarchy...
File Modification Dates: When a file is transferred, why is the file's "last modified" date changed?
Multi-File Selection: Making it as quick and easy as possible for clients to select many files at one for upload...

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